[Workaround] Skype for Business 2016 has stopped working (Crash) on First Start

Office 2016 Pro (with the new Skype for Business 2016, Sfbc) and above is installed on a shiny new Windows 10 Pro machine with the US English (en-us) locale. When the Sfbc 2016 application is started for the first time, you hit Accept at the prompt:

First things first.

This product also comes with Office Automatic Updates. Learn more.
[ Accept]

This resulted in the error:

Skype for Business has stopped working.

Windows is checking for a solution to the problem…

followed by:

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[ Debug ] [ Close program ]

One workaround is to initially start another application such as Word or Excel in the Office 2016 Pro suite and click on Accept to dismiss the “First things first” prompt. Subsequent execution of the Skype for Business 2016 desktop client should then start correctly by itself.

#ITPros #skype4b #skype4business #UC #Office365 #skypebusiness

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